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Refund Policy


  • A full refund (less a $5.00/person per program processing fee) will be issued when the department office is notified prior to 48-hours before the start of any program or activity unless otherwise noted.
  • Once a program or activity has begun, a pro-rated refund (for services used) will be issued only to individuals who are unable to participate because of medical circumstances (i.e. an illness or injury). A physician’s note is required.
  • A $5.00/person, per program; refund processing fee will be deducted from the total refund when issued.